In order to provide AI to local home service providers, Chapter One raises $4 million. “We take care of everything else,” you say. This is the promise of Chapter One, a New York startup whose pre-seed raised $4 million to incorporate AI into the painting, remodeling, HVAC, and plumbing industries. The company takes care of scheduling, marketing, payments, and customer communication for local home service businesses, allowing owners to concentrate on what they do best. “Our vision is to transform fragmented local services into a connected, technology-enabled ecosystem,” stated Chapter One CEO Alex Frost. “You do the in-person part, we do everything else. A new operating model that allows service providers to grow at the same rate as large corporations without losing their independence will soon be available to them. The platform positions itself as a way for local operators to access enterprise-level tools without the complexity or cost of building them independently.
More than 100 plumbing, HVAC, painting, and home service growth remodeling businesses in major cities nationwide already use the platform’s AI-driven workflows and business support spanning bookkeeping, cold calling, cold emailing, ad management, and web presence.
Charlie Logan has firsthand knowledge of the problem. He joined Chapter One as a customer prior to joining the team after operating his own pest control business. “I know how hard it is to keep up with everything,” Logan said. This is the reason I joined the team. Now I meet with operators every day and see how much time and stress they save by letting Chapter One handle the business and lead side and essentially derisk entrepreneurship at scale.”
Trisha Jha sees the larger change from an operational perspective. “We are creating the infrastructure layer for small businesses” was her statement. According to the declaration made by the company, “We give local entrepreneurs the ability to grow like franchise or enterprise companies from day one while maintaining full control of their business.” Expanding Chapter One’s AI and lead capabilities, establishing a nationwide customer support network, and strengthening integrations with tools like QuickBooks and Stripe are some of the uses for the new funding. Frost put it succinctly: “When someone hires a roofer, painter, or electrician, the owner should be free to concentrate on providing excellent service.” This was the goal of the company’s mission. Chapter One ensures the business behind it scales flawlessly.”
Aps Cambridge
